Privacy Policy
Effective Date: July 29, 2026
Last Updated: July 29, 2026
ROI National (“ROI National,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, online forms, telephone communications, property inquiries, appointments, and text messaging services.
By accessing our website or submitting information to ROI National, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Full name
- Mobile phone number
- Email address
- Mailing or property address
- Information about a property
- Appointment preferences
- Service or project information
- Documents or information submitted through our website
- Communication preferences
- Records of communications with ROI National
- Information relating to property inquiries, appointments, offers, or transactions
We may also automatically collect limited technical information when you visit our website, including:
- Internet Protocol address
- Browser type
- Device type
- Operating system
- Referring website
- Pages viewed
- Date and time of website access
- General website usage information
2. How We Use Your Information
ROI National may use the information collected to:
- Respond to property and service inquiries
- Evaluate properties and prepare potential cash offers
- Schedule, confirm, reschedule, or cancel appointments
- Send appointment confirmations and reminders
- Request documents or additional information
- Provide property, account, transaction, or service updates
- Follow up regarding inquiries, appointments, estimates, offers, or projects
- Communicate with customers and prospective customers
- Provide customer service and support
- Process and maintain records relating to property transactions
- Maintain records of communication and SMS consent
- Improve our website, services, and customer experience
- Detect and prevent fraud, misuse, or security incidents
- Comply with applicable legal and regulatory requirements
- Protect the rights, property, or safety of ROI National and others
3. SMS and Text Messaging Program
When you provide your mobile phone number and expressly opt in through an ROI National website form, ROI National may send you informational, customer-care, appointment, and service-related text messages.
Messages may include:
- Appointment confirmations
- Appointment reminders
- Scheduling and rescheduling updates
- Account, property, or transaction updates
- Document and information requests
- Responses to your inquiries
- Customer-care communications
- Property inquiry and cash-offer process updates
- Service-related follow-up messages
- Follow-up messages concerning appointments, offers, estimates, projects, or requested services
Message frequency varies depending on your inquiries and interactions with ROI National. You may receive several messages per week.
Message and data rates may apply.
Consent to receive text messages is voluntary and is not a condition of purchasing any property, goods, or services.
4. Mobile Information and SMS Consent Data
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories described in this Privacy Policy exclude text messaging originator opt-in data and consent. Text messaging originator opt-in data and consent will not be sold, rented, transferred, disclosed, or shared with any third parties or affiliates.
SMS consent provided to ROI National applies only to communications from ROI National and will not be transferred to another business.
5. Opting Out of Text Messages
You may opt out of receiving text messages from ROI National at any time by replying STOP to any message.
After you reply STOP, you may receive one final confirmation message notifying you that you have been unsubscribed. After that confirmation, you will no longer receive text messages from the applicable messaging program unless you provide new consent.
You may also ask us to stop sending text messages by contacting:
Email: info@roinational.com
Phone: 215-278-9944
6. Help and Support
For assistance with the ROI National messaging program, reply HELP to any text message.
You may also contact us at:
Email: info@roinational.com
Phone: 215-278-9944
7. Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality, understand how visitors use our website, improve performance, and enhance the user experience.
Cookies may collect information such as:
- Device type
- Browser type
- Pages visited
- General website activity
You may manage or disable cookies through your browser settings. Disabling cookies may affect the availability or functionality of certain website features.
8. Information Sharing
ROI National does not sell or rent personal information.
We may use service providers for limited business functions such as website hosting, website security, data storage, analytics, and other operational services. These providers are authorized to use information only as necessary to provide their services to ROI National.
This section does not apply to mobile phone numbers, SMS opt-in information, or text messaging consent data. Text messaging originator opt-in data and consent will not be shared with third parties or affiliates.
We may also disclose information when reasonably necessary to:
- Comply with a legal obligation, court order, or lawful government request
- Protect the rights, safety, or property of ROI National or others
- Detect, investigate, or prevent fraud or illegal activity
- Enforce applicable agreements and policies
9. Information Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, misuse, loss, or disclosure.
However, no method of internet transmission, electronic communication, or electronic storage is completely secure. We cannot guarantee the absolute security of information transmitted through our website or other electronic systems.
10. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Respond to inquiries
- Provide requested services
- Manage appointments and property-related communications
- Maintain business and transaction records
- Document SMS consent and opt-out requests
- Resolve disputes
- Enforce agreements
- Comply with legal, accounting, or regulatory requirements
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.
11. Your Privacy Choices
Subject to applicable law, you may contact us to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Update your contact or communication preferences
- Withdraw your SMS consent
- Opt out of text messaging communications
To stop receiving text messages, reply STOP.
Privacy requests may be sent to info@roinational.com.
We may need to verify your identity before processing certain privacy requests.
12. Children’s Privacy
Our website and services are not directed to children under 13 years of age.
ROI National does not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so that we may review and remove the information where appropriate.
13. Third-Party Websites
Our website may include links to websites operated by third parties.
ROI National is not responsible for the privacy practices, content, security, or availability of third-party websites. We encourage you to review the privacy policy of any third-party website you visit.
14. Changes to This Privacy Policy
ROI National may update this Privacy Policy periodically to reflect changes in our practices, services, legal obligations, or regulatory requirements.
Any changes will be posted on this page with an updated “Last Updated” date.
15. Contact Us
For questions, concerns, or requests relating to this Privacy Policy or our privacy practices, contact:
ROI National
1310 Industrial Blvd, Suite 103
Southampton, PA 18966
Email: info@roinational.com
Phone: 215-278-9944
Website: https://roinational.com/